Priority Restoration OKC logo featuring a blue shield with an orange section containing a water droplet and mountain peak symbol, along with a house icon, representing water damage restoration and home repair services in Oklahoma City.
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Priority Restoration OKC logo featuring a blue shield with an orange section containing a water droplet and mountain peak symbol, along with a house icon, representing water damage restoration and home repair services in Oklahoma City.

Privacy Policy

Privacy Policy

Last Updated: 04/01/2026

At Priority Restoration LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (priorityrestorationokc.com) or use our restoration, mitigation, and construction services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request an estimate, schedule a service, or contact us. This may include:

  • Personal Identification Information: Your name, email address, phone number, and the physical address of the property requiring service.

  • Property Details: Information regarding the scope of damage (water, fire, mold, storm) and the layout or condition of your property.

  • Insurance Information: Policy numbers and carrier details, if you ask us to coordinate directly with your insurance company for a claim.

  • Automatically Collected Data: When you visit our website, we may automatically collect standard technical information, such as your IP address, browser type, device information, and browsing activity, using cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with high-quality restoration services. Specifically, we use your data to:

  • Provide free estimates and assess property damage.

  • Dispatch technicians to your location for emergency response and scheduled repairs.

  • Communicate with you regarding your project, billing, or inquiries.

  • Coordinate with your insurance provider regarding your claim and scope of work.

  • Improve our website, customer service, and overall service offerings.

3. How We Share Your Information

As a family-owned and operated business, we value your trust. We do not sell, rent, or trade your personal information to third-party marketers. We may share your information only in the following situations:

  • Third-Party Service Providers: We may share information with trusted subcontractors or service providers who assist us in operating our business (e.g., payment processors, website hosts).

  • Financing Partners (Wisetack): We partner with Wisetack to offer flexible financing. If you choose to apply for financing, you will interact directly with Wisetack. We do not collect or store your credit score or financial application data; it is handled securely by Wisetack in accordance with their own privacy policies.

  • Insurance Companies: With your authorization, we share necessary project details, photos, and documentation with your insurance carrier to facilitate your claim.

  • Legal Obligations: We may disclose your information if required to do so by law, to comply with state building codes, or to respond to valid legal processes.

4. Cookies and Tracking Technologies

Our website may use cookies (small data files placed on your device) to enhance user experience, analyze website traffic, and understand how visitors interact with our site. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Choices

  • Opt-Out: You may opt out of receiving any future promotional emails or marketing communications from us by following the unsubscribe instructions included in those emails.

  • Update Information: If you need to update or correct your contact information, please reach out to us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

  • Phone: 405-357-1881

  • Website: priorityrestorationokc.com

  • Mailing Address: [Insert physical business address or PO Box here]

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